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Am I the Problem?

February 28, 20252 min read

Am I the Problem?"

The Leader’s Guide to Fixing a Dysfunctional Leadership Team

Many leaders we’ve worked with have had one or more moments of doubt: Is my leadership team broken because of me?It’s a tough question, but an important one. The good news? If you're asking it, you're already ahead of most.

Dysfunctional teams don’t happen by accident. But they also aren’t the result of one person’s failure. Team dysfunction is a system-wide issue, and the key to fixing it isn’t playing the blame game—it’s diagnosing the real problem and addressing it objectively and systematically.

Why Dysfunctional Teams Happen

A high-performing team should be a force multiplier, driving clarity, execution, and results. Instead, many leaders find themselves stuck in an endless cycle of misalignment, internal conflict, and stalled progress.

Here’s what typically goes wrong:

  • Unspoken Expectations – Team members assume they know what’s expected but rarely voice their actual needs.

  • Hidden Conflict – Tensions simmer beneath the surface, leading to passive-aggressive behavior or disengagement.

  • Lack of Accountability – Roles and responsibilities aren’t clear leading to failing execution and finger-pointing

  • Misalignment on Vision – A team pulling in different directions due unclarity on the end-goal, creating friction and inefficiency

  • Insufficient support – Not providing the right tools and enablers, tangible or intangible lead to inertia and, again, frustration

The Role of the Leader: A Strategic Fix, Not a Personal Failure

Here’s the truth: A leader’s job isn’t to personally “fix” every challenge—it’s to create the conditions where high performance is inevitable. That requires a systematic, science-backed approach, not just hoping that emotional intelligence and team-building exercises will magically smooth things over.

How to Diagnose and Fix Dysfunction Objectively:

Use Behavioral Data, Not Just Gut Instinct
Understanding leadership styles and hidden motivations is critical. Tools like the Birkman Method and neuroscience-backed behavioral assessments reveal underlying dynamics that drive (or derail) team performance.

Create Psychological Safety
Teams function best when they feel safe to challenge ideas, voice concerns, and admit mistakes without fear for blame. Building a culture of open, honest communication is non-negotiable.

Clarify Roles & Decision-Making Authority
Confusion breeds dysfunction. Define who owns what, how decisions get made, and where accountability lies.

Align on Vision and Strategy
If leaders aren’t 100% aligned on where the company is going and how to get there, execution will always be a struggle. Clear, consistent messaging from the top down keeps everyone rowing in the same direction.

The Bottom Line

If your leadership team feels like it’s working against itself, the problem isn’t you—it’s the system you’re operating within. The best leaders don’t waste time assigning blame. They diagnose, adapt, and systematically remove dysfunction from their teams.

Therefore the question isn’t “Am I the problem?”  but rather “What IS the problem and HOW do we fix it?”.

The answer is in the data. Let’s find it together.

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Lauren is the Chief Network Officer and founder of the Chasing the Sun Collective. Prior to starting the Chasing the Sun, Lauren held senior leadership and partnership positions at KornFerry, Deloitte, EY and Hay Group, where she built highly successful global teams and businesses.

In addition to her experience as a Business Advisor, Executive Coach and Key Note Speaker, Lauren spent many years working with MIT and Sloan Business School in the pursuit of applying groundbreaking neuroscience research to leadership and executive behavior domains.

Her work has been implemented and scaled through some of the world's largest and forward-thinking organizations and led to citations in the Harvard Business Review, Australian Financial Times and Channel News Asia.

Lauren J Kester

Lauren is the Chief Network Officer and founder of the Chasing the Sun Collective. Prior to starting the Chasing the Sun, Lauren held senior leadership and partnership positions at KornFerry, Deloitte, EY and Hay Group, where she built highly successful global teams and businesses. In addition to her experience as a Business Advisor, Executive Coach and Key Note Speaker, Lauren spent many years working with MIT and Sloan Business School in the pursuit of applying groundbreaking neuroscience research to leadership and executive behavior domains. Her work has been implemented and scaled through some of the world's largest and forward-thinking organizations and led to citations in the Harvard Business Review, Australian Financial Times and Channel News Asia.

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